Do This if Your QuickBooks Outlook is Not Responding

QuickBooks allows users to share their financial data and other records using emails directly. The emails sometimes fail to deliver if QuickBooks Outlook is not responding or if the internet connection breaks while sending emails. In case Microsoft Outlook also develops issues on your system while sending emails, continue reading the blog to learn about the reasons why this happens and the methods to fix the Outlook not responding issue on your PC.

Let a QB support team handle the matter by giving a call at +1(800)-578-0315 for assistance.

Reasons Why Outlook Stops Working in QuickBooks

QBDT falls prey to issues while sending emails if Microsoft Outlook stops responding to the software's requests. The reasons Outlook becomes unresponsive and malfunctions while sending emails are mentioned below-

1. You are signed in with a non-admin account in Windows, which creates problems when QuickBooks tries to integrate with Windows applications to send emails.
2. The MAPI32.dll file is struck by a virus attack or data corruption and fails to run on your system.
3. You haven’t updated the Outlook version on your Windows, which causes compatibility issues while integrating with QuickBooks.

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Solutions to Fix Unresponsive Outlook Error in QuickBooks 

Your QBDT won’t be able to share emails until you kick out this error from your PC. The practical methods applicable to removing the error from QuickBooks are discussed below in detail-

Solution 1- Grant admin permissions to QBDT or sign-in using an Administrator account

QuickBooks needs to integrate with Windows applications and web services to run efficiently on a system. This means it needs admin access to all the system drives and priority in acquiring the system resources. The software deals with several errors when performing its functions if you sign in with a regular Windows account with non-admin privileges. Microsoft Outlook might fail to integrate with QuickBooks while sending emails if the software doesn’t have admin permissions to use Windows applications. You can resolve the issue easily by assigning admin rights to QuickBooks, as shown in the steps below-

1. Use the file explorer to access the location of the QuickBooks launch icon or type it directly in the search panel.

2. Right-click the QuickBooks.exe icon and tap the Properties option in the list.

3. Move to the Compatibility tab and mark the Run this program as Administrator with a single click.

4. Save the changes you made and relaunch QuickBooks on your PC.

If you still face problems while sharing emails through QBDT, try the next solution.

Solution 2- Repair the MAPI32.DLL file to avoid issues

MAPI32.dll is an interface Windows applications use to send and receive messages or emails. Outlook might malfunction or stop responding if this file gets damaged and stops running on your computer. You must repair the damaged MAPI32.dll file to ensure QuickBooks doesn’t encounter issues while sending emails. Use the steps given below-

1. Open File Explorer and go to C:\Windows\System32 folder.

2. Single-click the search panel and type ‘fixmapi.’

3. Double-click the Fixmapi.exe icon and follow the instructions given by the application to repair the damaged MAPI32.dll file. 

4. Try sending emails from QuickBooks after the file is repaired.

Conclusion

We are now at the end of this blog, which helps us understand why QuickBooks Outlook Is Not Responding on your PC. The methods usable to address the issue are also mentioned in the blog, which you can use to prevent problems while sharing emails through the software.

Consult a QB professional at +1(800)-578-0315 to rectify the problems you face while applying the solutions.